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Faulty water line caused flooding of cabins
A fault in a water line caused s flooding in a hallway and cabins on the 'MSC Seaview' on Jan 12, 2026. The ship was sailing a week-long South American voyage that departed from Santos, São Paulo on Jan. 10. A fault was detected in a water line, which had resulted in water entering a number of guest cabins and the public corridor. The fault was quickly isolated and resolved by technical teams and all affected cabins were deep cleaned. The leak posed no risk to guest safety, and the cruise line communicated with and provided help to passengers, offering a range of compensation offers depending on the degree to which guests were affected, including upgraded cabins, full refunds, and onboard credit up to 150 USD. Video: https://youtu.be/MR9fyAbdJlU?si=E5JzUsPdxodQSK62
Medevac off Porto Torres
In the morning of Aug 24, 2023, the Port Authority of Porto Torres carried out the medical evacuation of a 39-year-old Kazakh passenger suffering from epileptic fits on board the "MSC Seaview", bound for Palma de Mallorca with 5,083 passengers on board and 1,507 crew members on board. The rescue operation began at 7:40 a.m., when the ship contacted the operations room of the Turritan Coast Guard. The call also activated the staff of the C.I.R.M. (Centro Internazionale Radio Medico), which after a radio consultation with the on-board doctor for an initial diagnosis, recommended the immediate evacuation of the passenger for urgent admission to a hospital ashore. In order to be able to carry out the transfer in maximum safety, the Harbour Master's Office ordered both the diversion of the ship into calm waters towards the Gulf of Asinara, and deployed the Aw 139 "Rescue Ina" helicopter of the Coast Guard. The patrol boat 'CP 560' was sent to support the aircraft engaged in the operation, which escorted the "MSC Seaview" for the entire duration of the activities, ensuring traffic interdiction, coordination in the rescue area and communications. At approximately 9:30 a.m. the Coast Guard aircraft, which took off from the Decimomannu base, rendezvoused wiht the ship about five nautical miles from the port of Porto Torres and began the procedures for transshipment of the patient. The rescue operations were concluded at 10:10, when the helicopter carrying the passenger, landed at the Santissima Annunziata hospital in Sassari for treatment, while the ship resumed the planned voyagte to Palma de Mallorca.
Medevac off Cagliari
In the morning of Oct 20, 2022, a passenger fell ill on board the 'MSC Seaview'and needed to be medevaced off the coast of Cagliari. The operation started at 7.15 a.m., when the operations room of the Harbor Master's Office received the report from the cruise ship, which departed from Valletta and headed for Barcelona. The ship was about 85 nautical miles from the coast when thr 78-year-old French passenger suffered acute pulmonary edema. Considering the severity of the emergency, a helicopter from the Italian Coast Guard took off from Decimomannu and reached the cruise ship. The crew of the "Nemo" helicopter then proceeded to medical evacuate the passenger, transferring him to the Brotzu hospital in Cagliari, two hours after the request for help.
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