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Cruise cancelled after air condition broke down
The 146 passengers of the 'TUI Skyla', who were left stranded in Budapest for two days during a heatwave, hitting 39 degrees Celsius, after the ship's air conditioning failed, were flown home on July 1, 2026. The elderly passengers were struggling as temperatures in the city rose above 35C this week. TUI has apologised and promised a full refund and a £100 voucher as a gesture of goodwill. The passengers arrived in Budapest on June 29 at lunchtime, but were brought to the ship only to be told the air condition had broken. At 7.30 p.m. they were transferred to hotels and had to make their own arrangements for food. Passengers were taken back onto the ship for lunch on June 30. The crew ensured there was plenty of water, but a few people were quite distressed with the situation. Engineers and specialist teams were working to fix the issue as quickly as possible, but as it turned out that more time was needed to fully fix the problem, the decision was taken to cancel the cruise. Customers on the previous sailing got offered compensation for the disruption to their holiday too.
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